September 3, 2014

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BBB warns consumers: Don't fall for "Do Not Call" scam Print E-mail

Scammers have been making phone calls posing as representatives of the National Do Not Call Registry. The calls claim to provide an opportunity to sign up for the registry or ask consumers to verify their information. Of course, the callers are really trying to solicit personal information, which opens victims up to identity fraud.

How the Scam Works:

Someone calls you claiming to represent the National Do Not Call Registry. The registry "official" asks for personal information, such as name, address and Social Security number. The scam has several variations. In one, the caller wants to verify that you are on the National Do Not Call Registry. In another, he/she claims to give you a chance to register your phone number.

Just hang up the phone; this is a scam. Representatives from the registry will not call you. Plus, sharing personal inormation with the caller will just put you at risk for identity theft.

How to Protect Yourself from Scam Calls:

Don't share your personal information if someone calls you claiming to represent the National Do Not Call Registry.

Do not call the scammers back.

Remember that your participation in the National Do Not Call Registry does not expire. Do not listen to claims otherwise. If you want to add your number to the Do Not Call Registry, go to Donotcall.gov or call 888-382-1222 from the phone you wish to register.

For more information, contact the BBB at 1-800-388-2222 or go to www.bbb.org.